SHIPPING

 

What shipping methods do we use?

• Domestic orders are shipped either via USPS or FedEx, insured with signature required upon delivery.
• International Shipping Option 1 – USPS First Class International. This option cannot be insured, therefore there will be no refunds or replacements for packages that are damaged or lost if this shipping option is chosen. If you would like to change your shipping option after the order has been placed, please email us at info@theartofyost.com
• International Shipping Option 2 - USPS Priority Mail International, insured.

 

How long will it take to receive my order?

• For domestic orders we ask that you please allow 3 – 4 weeks for delivery.
• For international orders we ask that you please allow 6 – 7 weeks for delivery.

 

Why does it take so long to receive an order?

• We try our hardest to ship your order as fast as possible, but usually have a high demand for our originals and prints, so please bear with us.

 

How do I know when my order is shipped?

• As soon as your item(s) are out the door, you will be emailed a tracking number.

 

What if my order arrives damaged?

• Please email us with images of the damage. We will arrange for the return of the item. Once that item has been returned we will either ship a replacement (if available) or issue a refund.

  

CANCELLATIONS & RETURNS

 

Can I cancel or return my order?

• All sales are final. We cannot cancel or exchange an order.